Shipping policy

SHIPPING POLICY

Thank you for choosing ViYouth.

Order Processing

Orders are processed after payment has been successfully received.

Please allow reasonable processing time before your order is shipped.

Shipping Time

Delivery times may vary depending on the destination, shipping method, carrier, weather conditions, holidays, and other circumstances beyond our control.

Estimated delivery times are provided for reference only and are not guaranteed.

Shipping Address

Please make sure that your shipping address and contact information are accurate and complete when placing your order.

ViYouth is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Order Tracking

When tracking information is available, it may be provided after the order has been shipped.

Please use the tracking information provided to monitor the status of your shipment.

Lost, Damaged, or Delayed Packages

If your package is lost, damaged, or significantly delayed, please contact our customer service team with your order number and tracking information.

We will work with the appropriate shipping carrier to assist you.

International Orders

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

Any applicable customs duties, taxes, or import charges may be the responsibility of the customer.

Shipping Restrictions

Some products or destinations may be subject to shipping restrictions. We reserve the right to cancel an order when delivery to the requested destination is not available.

For shipping questions, please contact our customer service team.